Care Management System · Safe Staffing

Staff to need, not just to budget

There is no legal staffing ratio in England — CQC expects you to decide staffing from assessed resident need and to evidence that decision. FlexiEle Safe Staffing turns that expectation into a daily, defensible picture.

The care your residents need, against the staff you have

For any home, unit and day, the system compares the care your residents need against the staff you actually have rostered — broken down by day and night and by skill tier — and flags where you’re short and where you’re leaning on agency.

The whole-home picture — required vs deployed care-hours by day, night and skill tier, with shortfalls flagged

Need, from a real dependency assessment

Each resident has a dependency assessment across seven activities-of-daily-living domains, scored to an overall band (Low / Medium / High / Very High). No re-keying — it’s a first-class, auditable record, and its history is your continuous-review trail.

  • Mobility
  • Continence
  • Cognition
  • Medication
  • Eating & nutrition
  • Personal care
  • Behaviour
The dependency assessment — seven domains, an auto-derived band, and a change reason for the audit trail
Your care-minutes matrix — band × skill tier × day-part, fully editable

Your own care-minutes matrix

Because there’s no national standard, each home sets its own mapping from dependency band and skill tier to care minutes — fully editable, so your basis is documented and defensible rather than a black box.

Required vs actual, reconciled

The system totals required care-hours per home and time band and reconciles them directly against the rota — showing the gap, flagging shortfalls, and highlighting agency reliance, so a manager sees the true picture at a glance.

Per time-band detail — covered, short, or short-and-reviewed, at a glance

A review log built for inspection

Every shortfall can be reviewed with a note. The review log is append-only and feeds the CQC Reg 17 audit trail — exactly the planned-vs-actual, dependency and review evidence an inspector asks for.

  • Append-only — a review is added, never edited away.
  • Escalations are captured on the record, not in a side conversation.
  • Feeds the same Reg 17 audit trail as the rest of the care record.
The staffing-review dialog — logged reviews with escalation tags
Needs-led, not budget-led
Most systems roster to budget. FlexiEle reconciles staffing to assessed need, with the evidence trail attached — decision-support and CQC evidence in one, not a rigid “ratio enforcer”.

See it on your floor

Book a walkthrough with your care setting in mind — we’ll show capture, oversight and the evidence trail end to end.

Book your demo