Care Management System · Care Plans
Care plans built to the PRSB national standard
A person-centred record structured to the PRSB and NHS England care-record model — so the plan reflects the resident as a person, carries a recognised national structure, and stays inspection-ready by design.
Built to a national standard
Structured to the PRSB care-record model
FlexiEle care plans follow the PRSB (Professional Record Standards Body) care-record model, now owned by NHS England — the structure clinicians and inspectors recognise. A resident's record isn't a free-text document that drifts; it's structured to a recognised national standard, NHS-number identified and coding-ready for SNOMED CT.
- Built to the PRSB section model — About Me, Personalised Care & Support Plan, Core Information Standard.
- NHS number as a first-class field, with NHS/NI validation on the resident record.
- Coding-ready for SNOMED CT — structured fields today, the clinical-coding picker on the roadmap.
- Every entry attributed, date-tracked and version-controlled — a defensible, audit-ready history.
PRSB-aligned
Built to the PRSB & NHS England care-record standard — an inspection-credible design posture.
NHS number
A first-class, validated identifier on every resident record.
SNOMED-ready
Structured, coding-ready fields for clinical interoperability.
Always current
Built-in review cycles keep the record live, not stale.
The person, not just the condition
Every resident gets a person-centred About Me profile in their own voice, across the seven nationally-defined sections. Each entry can be authored by the resident, a family member or advocate, or their keyworker — so the people who know them best shape the record.
- What is most important to me
- People who are important to me
- How I communicate / how best to support me
- My wellbeing
- Please do and please do not
- How and when to support me
- Anything else worth knowing about me
A real, structured plan — need, goal, support, review
The Personalised Care & Support Plan is domain-based: each care need carries a desired outcome, how the team supports it, a priority, a status and a review date. Care domains line up with the daily-notes taxonomy — so daily notes become the live evidence trail against each goal.
- Plan status and validity dates visible at a glance, with a free-text summary.
- Domains — Nutrition, Fluid, Mood, Activity, Skin and more — each with priority and review date.
- Linked to daily notes, so the record shows the plan being delivered, not just written.
Risk, captured with the tools inspectors expect
Each resident carries a risk register scored with recognised assessment tools — FRAT for falls, Waterlow for skin integrity, MUST for malnutrition — each with a score, risk band, assessed date and review date. Alongside it sit the allergy and adverse-reaction list (including an explicit “No Known Allergies” record) and the health-problems list, so safety information lives in one structured place.
- Recognised tools — FRAT, Waterlow, MUST and manual-handling assessment — with score and band.
- Allergies & adverse reactions, with an explicit “No Known Allergies” record.
- Problems / health-conditions list, linked back to assessments and the care plan.
No plan ever quietly goes stale
Built-in review cycles flag plans before they fall overdue. A Reviews due queue on the manager's oversight workspace surfaces care plans, risks and care-need reviews that are overdue or due soon. The manager opens the resident, records the outcome, sets the next review date and marks it reviewed — capturing who reviewed, when, and what's next.
- Overdue and due-soon, separated, counted and surfaced before they slip.
- Mark-as-reviewed in place — outcome, reviewer and next review date recorded.
- Continuous, inspection-ready assurance across every home in the group.
“Please call me Maggie. A short walk in the garden keeps me well — and please do let me take my time.”
Maggie's own words sit at the top of her record. Underneath, a structured plan — hydration, skin integrity, nutrition — each need with a goal, a review date, and the daily notes that prove it's being delivered. The person and the standard, in one record.
See it on your floor
Book a walkthrough with your care setting in mind — we’ll show capture, oversight and the evidence trail end to end.
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