Resources · Switching

Move off your current system.Without the fear.

Switching care software feels risky — which is exactly why so many providers put up with a system they have outgrown. FlexiEle removes the risk: free, fully-managed migration, a parallel run so care never depends on one switch-over moment, and no exit fees, ever.

The real blocker

You're not stuck because the software is good.

Around 82% of providers already run a digital care record, so the question is rarely "should we go digital?" — it's "can we face moving?" Most providers stay on a system they quietly resent, not because it serves them well, but because switching feels dangerous. The fear is the lock-in.

Why switching feels risky

  • Multi-year contracts, priced to make leaving feel expensive.
  • Data-export fees — some suppliers charge to release your own records.
  • Migration disruption — rebuilding workflows while care carries on.
  • Carer retraining — staff who just got comfortable, learning again.
  • Sunk cost — years of effort poured into the current system.

How FlexiEle removes it

  • No lock-in tactics — clear terms, and no exit fees, ever.
  • Free, fully-managed migration — we extract, map and import your data.
  • A parallel-run period — both systems live, so care never hangs on one moment.
  • Carer-first onboarding — built so a carer is confident in days, not weeks.
  • Your data stays yours — export it any time, at no charge.
How the move works

Three steps. One calm handover.

Step 1

We migrate your data

We extract, map and import your records from your current system — PCS, Nourish, Birdie, Log my Care, Access and others. Fully managed: you don't rebuild anything by hand.

Step 2

Parallel run

Both systems run side by side for a defined period, so care never depends on a single flip-the-switch moment. You move fully across when you're ready — not before.

Step 3

Carer-first onboarding

Training built around the carer, on the device they actually use — built so a carer is confident in days, not weeks, because carer resistance is what derails a switch.

A typical move, from kick-off to settled:

Week 0
Kick-off & data migration
Day 1
Parallel run begins
Week 1
Carers onboarded
Month 1
Fully on FlexiEle
Ongoing
Your data stays yours
Your data, your right

No exit fees. Not now, not ever.

Some care software suppliers charge providers to extract their own data — commercial leverage at the end of a contract. FlexiEle doesn't. Your records are yours: export them, in full, any time, at no charge.

And that is not just our policy — it is your right. Under UK data protection law a supplier cannot lawfully hold your data hostage, and a national data-migration standard exists for moving between assured care-record systems. Switching is a solved, standardised process — not a bespoke nightmare.

If leaving FlexiEle were ever easy, we'd have to earn your stay every month. Good — that is exactly the idea.
Migration paths

Already on another system? We've mapped the way over.

We regularly migrate providers from the main UK care platforms. Moving from one of these? We know its data model, its quirks, and the cleanest path onto FlexiEle.

Person Centred Software

mCare and ATLAS eMAR — residential and nursing.

Nourish

Care planning across residential and domiciliary care.

Birdie

Domiciliary-only today — we add the residential side too.

Log my Care

The freemium starter — for when a provider has outgrown it.

Access Care Planning

Access Care Planning / Mobizio, out of the wider Access suite.

Other systems

CareLineLive, CoolCare, Care Vision, Cura and more.

Per-system migration guides are on the way. For now, tell us what you run today and we'll walk you through exactly how the move would work.

Questions

Switching — asked and answered.

Will switching disrupt care?

No. The parallel-run period keeps both systems live, so care never depends on a single switch-over moment. You move fully across only when you're ready.

What does migration cost?

Nothing. Migration is free and fully managed — we extract, map and import your data from your current system. You are not rebuilding workflows by hand.

Can I get my data out of my current supplier?

Yes. Your records are your right under UK data protection law — a supplier cannot lawfully withhold them. A national data-migration standard also exists for moving between assured care-record systems.

Does FlexiEle charge exit fees?

No — never. Your data is yours: export it in full, any time, at no charge. We would rather earn your stay than trap it.

How long does the move take?

The parallel run starts on day one, and the transition is designed to complete within about a month. Carer onboarding is built to take days, not weeks.

Will my carers cope with another system?

Carer-first onboarding is built for exactly this — short training, on the device carers already use. Carer resistance is the most common reason a switch stalls, so we design around it.

Which systems do you migrate from?

All the main UK care platforms — Person Centred Software, Nourish, Birdie, Log my Care and Access — and others. Tell us what you run and we'll map it.

We're mid-contract with our current supplier — can we still move?

Yes. We'll help you plan the timing around your contract; the parallel-run period can bridge the overlap so there is never a gap in care.

Talk to us

See the move mapped to your service.

Book a 20-minute demo — tell us what you run today, and we'll walk through exactly how the migration would work. No slides, no pressure.