Prompt, assist or administer
Every medication event records exactly what happened — prompted, assisted or administered — so the record is never ambiguous about the level of support given.
An eMAR with a clear prompt/assist/administer distinction, MDS-tray barcode scanning, a witnessed controlled-drug workflow and a compliance dashboard that catches the pattern before an inspector does.
A handwritten MAR chart is ambiguous by design: a box is initialled, but was the dose prompted, assisted, administered, refused — or simply missed and back-filled? Charts go illegible, go missing, and tell you nothing until you read every line by hand.
Medicines management is one of the most frequently cited Safe failures in CQC inspections of care homes. The record has to be unambiguous, legible and there.
Every medication event records exactly what happened — prompted, assisted or administered — so the record is never ambiguous about the level of support given.
Scan the monitored-dosage tray at the point of administration — the right resident, the right medication, the right time, verified.
A witnessed, two-signature controlled-drug process with a running balance — the register an inspector expects to see reconcile.
Pattern detection across every round — missed doses, recurring refusals, a resident whose medication keeps slipping — surfaced before it becomes a finding.
A refused or omitted dose is captured with a reason at the point of care — not left as a blank box on a paper chart.
A resident’s current medications, allergies and prescription changes from the GP record — switches on once our DSCR assurance completes.
We will not tell you software eliminates medication error — no honest supplier can. What an eMAR does is remove the conditions that cause it: the illegible chart, the lost chart, the ambiguous initial, the missed time, the round recorded from memory.
Every event is legible, time-stamped and attributed to a named carer, with safety checks at the point of administration. That is a defensible record — and a defensible record is what keeps people, and inspections, safe.
Medication sits squarely under Safe KLOE 7, Safe medicines and treatments — administration and record keeping, controlled drugs, covert administration under the Mental Capacity Act, antimicrobial stewardship and STOMP/STAMP. FlexiEle files every medication event against that KLOE as it happens.
Book a 20-minute demo and we'll walk a real round — the tray scan, a refusal, a controlled drug, the compliance dashboard. No slides, no pressure.