Platform · Audit & governance

Inspection-ready —every ordinary day.

An immutable audit trail, evidence mapped live to all 24 KLOEs of the 2026 CQC framework, a one-click inspection pack and DSPT evidence that assembles itself — governance for the single home and the multi-site group alike.

The problem

Evidence assembled in a week of panic isn't governance.

For most providers, the inspection pack is built the week before — a scramble through paper, spreadsheets and folders to prove care that was, in fact, delivered. For a group, the picture across homes is stitched together by hand, and the DSPT submission is its own annual ordeal.

Governance should be a by-product of doing the work well — visible every day, not reconstructed under pressure.

Audit & governance

The evidence trail, building itself.

Immutable audit trail

Every entry time-stamped, attributed and unalterable — who recorded what, and when. The defensible record an inspector trusts.

Live 24-KLOE evidence map

See, today, how much evidence you hold against each of the 24 Key Lines of Enquiry of the 2026 framework — and exactly where the gaps are.

One-click inspection pack

When an inspector confirms a visit, the evidence is already assembled and already filed against the right KLOE — no week of panic.

DSPT evidence auto-generation

Training records, the asset register and access logs assembled from live data — so the DSPT “Standards Met” submission stops being an annual scramble.

Multi-branch governance

Every home or branch on one dashboard — ratings risk, incidents, training compliance and occupancy, compared across the group at a glance.

Role-based access control

People see exactly what their role needs and no more — confidentiality protected, and every access logged for the audit trail.

How it works

The inspection pack is never built — it is always there.

FlexiEle does not assemble your evidence at inspection time. It captures evidence as care is delivered and tags it to the relevant KLOE the moment it is recorded — a medication round, an incident, a supervision, a DSPT control.

For a software platform, Well-led KLOE 4 — Governance and management, whose scope explicitly names cyber security, the DSPT, digital records and workforce planning — is home ground, and a KLOE many care-record-only products have little to say about.

  • Evidence tagged to a KLOE as it is recorded
  • The 34 Quality Statements still mapped through the transition
  • DSPT controls evidenced from live data
  • Every branch on one governance view
  • The pack is assembled before the inspector calls.
Inspection-ready

Built for the most software-relevant KLOE.

Governance and management — Well-led KLOE 4 — is where roles and accountability, risk management, cyber security and the DSPT, GDPR, digital records and business continuity are all assessed. It is the KLOE FlexiEle is built to answer — and it underpins the evidence for the other 23.

Explore the 2026 CQC hub
See it for yourself

See your KLOE evidence map, live.

Book a 20-minute demo and we'll show the 24-KLOE evidence map, the one-click inspection pack and the multi-branch dashboard on a service like yours. No slides, no pressure.